Within the framework of the Strategy "Calls to relatives who are victims of forced disappearance", the entity has provided emotional support to more than 600 people.

Since the national government decreed the economic emergency due to the COVID-19 pandemic, the Victims Unit has not stopped assisting victims in matters of psychosocial support throughout the national territory.

In its most recent balance sheet, the entity reported that, through the Strategy “Calls to relatives who are victims of forced disappearance”, which began on April 8, 2020 and ended on August 30, it provided psychosocial telephone support to family members who were have identified with a high degree of emotional vulnerability, that they participated in the search and delivery of the corpses of their loved one, and that they may be being emotionally affected by preventive isolation due to the health emergency.

The report stated that the psychosocial professionals of the Unit contacted 615 family members by telephone, through 740 effective calls, first contact and follow-up. Into, to provide a space for active listening and emotional expression.

Likewise, the balance specified that, through the "Mainstreaming of the Psychosocial Approach and Action without Harm", the Victims Unit coordinated with SNARIV entities and territorial entities to offer the virtual course on Psychosocial Approach and ASD, managing to manage 2.043 participants of which 642 have completed the course and have been certified.

The Unit also resumed accompanying the families of victims of enforced disappearance in the procedures for the delivery of the skeletal remains of their loved ones, which are carried out in coordination with the Attorney General's Office.

(End/LMY)