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      All citizens without the need of intermediaries can present their demands, complaints, claims and suggestions in a FREE way through the following means:

        • Bogotá Helpline:

          (601) 426 1111

        • National Helpline:

          01 8000 911119

        • Fax Server:
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          Customer service hours: Monday to Friday 7:00 a.m. - 9:00 p.m. | Saturday 7:00 a.m. - 5:00 p.m.
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      Calle 16 #6-66 Edificio Avianca - Piso 19, 21, 32
      Commutador: (601) 7969150

        • Single Window Filing

          Bogotá: Carrera 3 # 19-45
          Medellín: Carrera 52 No.51 A-23 segundo piso, Edificio Antiguo Colseguros.

          Customer service hours: Monday to Friday 8:00 a.m. - 4:00 p.m.
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  1. Press Room

Especiales Multimedia

Andariega carpa itinerante de la memoria
16 Curules
Senderitos de la memoria y la esperanza en Samaná, Caldas
Libro Historias que Sobrevivieron
Rendición de cuentas 2020
28 de junio, Día Internacional de la Ciudadanía LGBTI
Ley De Victimas 10 años
Día nacional de la dignificación a las víctimas de violencia sexual
Especial Semana del detenido desaparecido 2021
Especial 9 de Abril 2021
Especial Bojayá 2021
Especial de Discapacidad
Rutas para familiares víctimas de desaparición forzada en razón y en contexto del conflicto armado
Especial Rendición de Cuentas Vigencia 2019
Semana Pueblos Indígenas
Mesas Departamentales de Víctimas - Gran Diálogo
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Sede administrativa: Carrera 85D No. 46A - 65, Complejo logístico San Cayetano. Conmutador: 7965150.
Ventanilla única de radicación
Bogotá: Carrera 3 # 19-45.
Medellín: Carrera 52 No.51 A-23 segundo piso Edificio Antiguo Colseguros.
Horario: 8:00 a.m. a 4:00 p.m.
notificaciones.juridicauariv@unidadvictimas.gov.co

Teléfono conmutador:
+57 (601) 426 11 11.

 

Correo institucional:
servicioalciudadano@unidadvictimas.gov.co

Notificaciones judiciales:
notificaciones.juridicauariv@unidadvictimas.gov.co

 

Horario de atención:

Lunes a viernes.
Ventanilla única: 08:00 a.m. - 04:00 p.m.